Terms of Service

 

Welcome to the Thor Cases website (the “Merchant”). By accessing or using our website, you agree to these Terms of Service. If you place an order for delivery to an address outside of the United States, additional terms related to international orders may apply, as outlined below.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state of residence or have obtained consent from your legal guardian to use this website. You agree to:

  • Not use our products for illegal purposes.

  • Comply with all applicable laws and regulations while using the website.

  • Avoid transmitting any malicious software or engaging in destructive activities on the site.

Violation of these terms may result in immediate termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason. While we strive to ensure secure transactions, you acknowledge that certain transmissions may occur unencrypted during the connection process.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do our best to ensure all information on our website is accurate and up to date. However, any reliance on material on this site is at your own risk.

SECTION 4 - PRODUCTS AND SERVICES

Products are subject to availability. Colors and product descriptions are provided as accurately as possible but may vary slightly. Delivery times are estimated, with most orders taking 2-3 weeks.

SECTION 5 - SHIPPING

This Shipping policy is applicable for orders from the United States (USA). The purpose of this shipping policy is to fully inform you about our shipping guidelines. When you place an order through our store, it means that you're accepting the guidelines contained herein.

Domestic Shipping Rates and Estimates:

  • We provide free shipping in the USA.

Where Do We Deliver?

  • We are currently shipping products to the USA and the following regions:

    • United Kingdom

    • Canada

    • Australia

    • New Zealand

    • Europe

    • Asia

    • South America

DELIVERY TIME:

Handling time:

  • We take 1-2 days as handling time before shipping the products. Products are shipped between Monday-Friday, not including public holidays.

Transit Time:

  • UNITED STATES, United Kingdom, CANADA, AUSTRALIA, AND NEW ZEALAND

    • Premium Shipping: 4-12 Business Days

    • Free Shipping: 7-21 Business Days

  • EUROPE

    • Premium Shipping: 5-14 Business Days

    • Free Shipping: 7-21 Business Days

  • ASIA

    • Premium Shipping: 11-28 Business Days

    • Free Shipping: 16-45 Business Days

  • South America

    • Premium Shipping: 11-28 Business Days

    • Free Shipping: 16-45 Business Days

SECTION 6 - REACH LLC

If you place an international order, the item(s) that you are purchasing will be sold by Reach to you. Reach is the “Merchant of Record” for your purchase. You will provide your payment information, shipping address, and any additional information required or requested to complete your order directly to Reach, and not to Thor Cases, in order for Reach to process your payment and complete your order.

Your order is subject to:

  1. These Terms of Service.

  2. The Reach Privacy Policy.

  3. Any relevant terms and conditions imposed by the Merchant.

By placing an international order on the Thor Cases website, you understand and agree that:

  • You are purchasing from, and providing your information to, Reach.

  • Reach may verify and authenticate your payment information. If verification is unsuccessful, Reach may contact you and/or your payment card issuer to confirm your identity or intent to place the order.

  • Reach may correct pricing errors or cancel your order if necessary.

  • Ownership of the items will transfer from Reach to you once they are provided to a carrier for shipment.

  • Certain addresses, such as PO boxes, may be ineligible for shipment.

Questions or concerns about international orders may be directed to Reach or Thor Cases.

SECTION 7 - RETURNS AND REFUNDS

Questions or concerns about orders can be directed to contact@thorcases.com. Returns and refunds are subject to the policies stated on our website. Please contact us for assistance.

SECTION 8 - DISCLAIMER OF WARRANTIES

All products and services are provided "as is" and "as available." To the maximum extent permitted by law, Thor Cases disclaims all warranties, whether express or implied, related to its products and services.

SECTION 9 - LIMITATION OF LIABILITY

Thor Cases, including its affiliates, directors, employees, and service providers, shall not be liable for any direct, indirect, or incidental damages arising from the use of our services or products, except where prohibited by applicable law.

SECTION 10 - GOVERNING LAW

These Terms of Service are governed by and construed in accordance with the laws of the United States.

SECTION 11 - CONTACT INFORMATION

For questions regarding these Terms of Service, you can contact us at:

  • Email: contact@thorcases.com

  • Phone: +1 (667) 356-6785

  • Address: 1014 W 36th St, Baltimore, MD 21211, United States

By continuing to use this website, you acknowledge and agree to these Terms of Service. Thank you for shopping with Thor Cases.